Support

Need help with Get Scouted? We're here to assist you. Below you'll find answers to frequently asked questions and ways to reach our team.

Contact Us

For any questions, issues, or feedback, reach out to us at:

Email: support@getscouted.co

We aim to respond to all inquiries within 24-48 hours during business days.

Frequently Asked Questions

How do I create a profile?

Download the Get Scouted app from the App Store or Google Play. Sign up with your email, add your photos, measurements, and details. Your profile will be reviewed and matched with relevant agencies.

Is Get Scouted free to use?

Creating a profile and getting discovered is completely free. We offer optional premium features for models who want to boost their visibility and access additional tools.

How are agencies verified?

Every agency on our platform goes through a verification process. We check their business credentials, reputation, and track record to ensure they are legitimate. We continuously monitor agencies and remove any that don't meet our standards.

How does matching work?

Our algorithm analyzes your profile — including your photos, measurements, location, and preferences — and matches you with agencies that are actively looking for models with your characteristics.

Can I control who sees my profile?

Yes. You have full control over your profile visibility. You can pause your profile, restrict it to specific regions, or withdraw it entirely at any time from your account settings.

How do I delete my account?

You can delete your account from the app settings. Go to Settings > Account > Delete Account. Your personal data will be removed within 30 days in accordance with our Privacy Policy. You can also request account deletion by emailing support@getscouted.co. support@getscouted.co.

I'm an agency. How do I join?

Agencies can apply to join our network by visiting getscouted.co/agencies/register or reaching out to support@getscouted.co. support@getscouted.co. We'll guide you through the verification process and get you set up on the platform.

I'm under 18. Can I use Get Scouted?

Users between 16 and 18 years old can use Get Scouted with verifiable consent from a parent or legal guardian. Users under 16 are not permitted to use the service.

Report a Problem

If you encounter a bug, security issue, or inappropriate behavior on the platform, please report it immediately to support@getscouted.co. We take all reports seriously and will investigate promptly.